BEST RATE GUARANTEE: We guarantee you the best price.
WINE MOMENT: We welcome you with a glass of wine when you arrive.
ROOM UPGRADE: We give you a superior room, subject to availability.
GASTRO DISCOUNT: 10% discount in our Bar.
LOOOONG: Early check-in or late check-out at no extra cost, subject to availability.
FULL EXPERIENCE: 5% discount on any extras purchased.
VIP SHOPPING: La Roca Village: VIP Card providing further savings on purchases in more than 130 boutiques.
THANK YOU: 1% of your booking will be donated to the Fundación Doctor Clavel, an NGO that works towards treating neurosurgical diseases in developing countries.
All reservations must be guaranteed by credit card (AMERICAN EXPRESS – DINERS CLUB – MASTERCARD/EUROCARD – CARTE BLEUE -VISA).
If the credit card is not valid, or we have not received the bank transfer form, the hotel will cancel the reservation 24 hours before the arrival date.
No deposit required up to 10 days of stay and from 10 days on, 100% deposit required.
Check-in time: 14H.
Check-out time: 12H.
Children between 0-2 years: free of charge.
No pets allowed.
Late Departure Fee Policy: Until 6pm, we will charge 60€. From 6 pm, we will charge 1 day fee. – Cots are only available on previous request, as the hotel needs to check this availability. – Do not hesitate to contact with us in order to get more info.
Reservations cancelled 24 hours before the arrival date will not be charged to the guest.
All cancellations not done 24 hours prior to arrival or NO-SHOW (no presentation in the hotel) will be charged with the 100% fee of the first night (+10% VAT)