Legal terms

General Information

In compliance with 34/2002 law dated 11th July of the services to society, information and electronic commerce we state that the owner of :
REGINA HOTEL, SA
CIF: A-08307563
Address: C/ Bergara, 4
08002 Barcelona

Contact: reservas@reginahotel.com OR +34 933 01 32 32. Company created in the mercantile registrar of Barcelona, hoja 22675, folio 1º, tomo 2230, libro 1624 de la Sección 2ª Inscripción 1ª.

Exceptions of responsibilities and guarantees

1. REGINA HOTEL, SA. does not guarantee continual access, nor correct visualization, downloading and usage of elements and content or information on the website that could be altered, interrupted and made not to function due to factors or circumstances out of its control.

2. REGINA HOTEL, SA is not responsible for the information and content integrated in spaces and web pages belonging to third parties accessible from websites belonging to REGINA HOTEL, SA. via links, hyperlinks or directories. Nor is it responsible for information and integrated content on third party spaces or websites accessed via links, and hyperlinks on the website nor the information or content of any third party web page that is presented as or using distinguishable sign of REGINA HOTEL, SA. with the exception where the afore mentioned has authorized it.

3.REGINA HOTEL, SA . does not assume responsibility with regards to the information, any type of contents or products offered on the website and specifically for damages and prejudice which linked to the latter, which could be produced by (i) absence or defiance in the information facilitated to users or in its veracity, exactness or sufficiency; (ii) non compliance of the service provider of the information society (iii) infringement of user and consumer rights; (iv) infringement of intellectual and industrial property, implementation of disloyal competition or illicit advertising and (v) in general the non compliance of whichever laws, costumes or codes of conduct which may apply.

4. REGINA HOTEL, SA does not assume any responsibility for damages, prejudices, losses, claims or costs produced by: interferences, interruptions, failures, omissions, telephone breakdowns, delays, blockages and electrical system disconnections brought about by deficiencies, power surges, errors in the line or telecommunication networks or for whichever, other associated cause out of the control of REGINA HOTEL, SA; (ii) illegitimate interference via the use of malignant programs of any type and through any means of communication, such as computer viruses or similar; (iii) inadequate or unlawful use of the website; (v) security or navigation errors due to the mal function of the browser or through the use not outdated browser versions.

Applicable legislation and jurisdiction

The relations between REGINA HOTEL, SA and the user are governed by that which is set out in the existing rules concerning applicable legislation and competent jurisdiction. Nonetheless, for those cases in which the rules foresee the possibility of the parties to submit to jurisdiction, and where the particular conditions of the correspondent offer does not indicate otherwise, REGINA HOTEL, SA and the user, with specific waiver to any other jurisdiction which could correspond to them submit to the courts of the city of Barcelona, Barcelona province, Catalonia, Spain.

Intellectual and industrial property

All the contents, elements and information accessible by the user via the website are subject to the laws pertaining to intellectual and industrial property, patents, copyrights held by REGINA HOTEL, SA or third parties held by the alter and that have been licensed to REGINA HOTEL, SA. This access does not allow users to make any alteration, modification, exploitation, publication, distribution or public communication or any other right which correspond to the holders of the same, without prior authorization from REGINA HOTEL, SA.
The act of permitting access to user in no way and in no case implies a waiver, transmission, licence or total or partial pledge of rights of the intellectual and industrial property which corresponds to REGINA HOTEL, SA

is a domain registered to REGINA HOTEL, SA. The social denomination and trademark “REGINA HOTEL” which cannot be used in connection with other contents, products or services not pertaining to REGINA HOTEL, SA. Thus REGINA HOTEL, SA reserves the right to impede the use of similar denominations which could induce errors to the user.

Security

We guarantee that any transmission using personal information will be done using technology which meets maximum security Standard. Communication between your terminal and our servers is encrypted and stored on a secure Server and thus cannot be easily accessed. The use and access of this data is available only to authorized personnel from the Hotel Regina.

Verisign certifies the security of transmissions. More than 11000 nights have been sold online since 2000 with no incidences to date.

Privacy Policy and Data protection

Anonymous navigation via web pages

REGINA HOTEL, SA , company that owns the titles to the website only obtains and conserves the following information about visitors to our website:

The name of the domain of the ISP provider and/or the IP address used for accessing the Internet. By analysing this information we can collect information/ statistics about servers and countries which visit our website.
The date and time our website was accessed. This permits us to check times with high activity and make necessary adjustments to our system to avoid saturation problems at peak times.
The Internet address that directed the user to the link of our website. This information allows us determine the effectiveness of banners, and links that point to our server, so that we can take advantage of the latter for the best results.
The number of daily visitors to each section. This information is used ascertain the most successful sections and to better and expand said sections to improve the user experience. The information is obtained totally anonymously and in no case can be associated with an identifiable or particular user.

Navigation with cookies

Our webpages use cookies, small information files which are generated on the user’s computer and which allow us to collect the following information:

The hour and date which the user last visited our website.
The design of the contents that the user selects on his/her first visit to our web.
Security elements that intervene in the control to access to restricted areas. The user has the option of denying the use of cookies, by selecting this option in his/ her browser. Nevertheless the company states that the disablement of the latter may impede optimum operation of the page.

Compliance with the personal data protection act

REGINA HOTEL, SA , company of Spanish origin of Calle Bergara, 4, Barcelona, Spain is the owner of the website.
In accordance with current legislation in the matter of data protection as in the matter of services of the information society and e – commerce, the user accepts that the personal details collected during registration or reservation will be part of data files held by this company, with the purpose of providing the requested services, for the correct identification of users who request personalised services from for statistical research of our registered users on www.reginahotel.com allowing us further better our services, for the management of Basic administration tasks and to maintain users informed by email or via any other medium about news, products and services related to the Hotel Regina or with third party collaborators. In the case of commercial communications, via email or any similar media, the user expresses his consent to use of advertising being sent via said medium.
Nonetheless, The user gives his consent to REGINA HOTEL, SA, to share data with the rest of the hotels in the “GR Hotels group” with the only purpose of bettering the services agreed upon, always respecting, in any case, the Spanish legislation on data protection of a personal nature.
REGINA HOTEL SA agrees to the compliance of its obligation to secrecy of data of a personal nature and of its obligation to treat them as confidential, and assume, to this end, the technical measures, organizational and security necessary to avoid the alteration, loss, treatment or unauthorized access, in accordance with that established in Data of personal nature protection law and other applicable legislation.

Any registered user can at any time exercise his/her right to access, rectify and in delete their provided personal details by written petition to REGINA HOTEL, SA. C/ Bergara, 4 en Barcelona (España) or by writing an email to reservas@reginahotel.com with the text “modification or cancellation of personal details” in the subject box.

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