If you have any enquiries about how we use your personal information, please get in touch with our head of privacy at firstname.lastname@example.org.
Information we compile
This section details the information that we can gather about you on this webpage. We explain why and how we use it in subsequent sections.
Information that we obtain through cookies and similar tools
If you wish to manage your cookies, follow the instructions of the “How to manage cookies” section in our Cookies Policy.
We use web beacons on our webpages and in our emails. When we send emails to newsletter subscribers, we can monitor behaviour such as who opened the emails and who clicked on the links. This enables us to measure the performance of our email campaigns and to improve our characteristics for specific segments of members.
Information on reservations
Information on your reservations is collected through a secure payment portal by the company Mirai España, S.L. that sends us notification thereof through secure communication channels.
Legal bases for processing
We only process personal information when we have the user’s consent or, in other words, when we have received explicit permission to process the personal information for a specific purpose. You have the right to withdraw this consent at any time. You may manage your preferences by contacting our privacy manager at email@example.com.
How we use your personal information
We compile personal information for one main reason: To improve on and maintain performance: in order to provide you the best possible user experience, we must make sure that the way in which we are offering our products and services is working as it should be.
Who do we share your personal information with?
How long do we keep your personal information?
A summary of how long we keep your personal data:
|Data category||Example||Retention period||Reason for keeping it for this long|
|Contract||Reservations||Until necessary in order to provide the service contracted||To be able to provide the service contracted|
It may sometimes be necessary to keep your personal information for longer periods of time in the event:
To keep your personal information secure
We have the appropriate technical and organisational security measures to help to ensure that our users’ information is protected against unauthorised or accidental access, use, alteration or loss.
In accordance with the data protection laws, you have rights associated with your personal data that we manage. These rights include:
You may exercise your rights by contacting our privacy manager at firstname.lastname@example.org.
Where personal information is collected by HOTEL REGINA.
If you have any enquiries associated with the processing of your personal data, please contact our privacy manager at email@example.com.
This policy enters into effect on 24/03/2019.